CarRentals Growth Design

 
 

CarRentals.com is a company owned by Expedia. It focuses solely on car rentals.

When I arrived, the site did not have a dedicated product or design team. I was hired to work with the Senior Product Manager to optimize the user experience for conversion and retention.

We tackled this challenge by developing an A/B testing strategy that focused on finding the drivers of conversion and growth. The Sr. PM and I ran hundreds of tests and used the results to guide a complete site redesign.

My Role

My role at CarRentals was Lead (and only) Designer. My responsibilities included:

  • User Research and Prototyping

  • Creating a design test strategy and backlog with the Sr. Product Manager

  • Designing assets from from wireframes to final specs

  • Coding A/B tests in JQuery, launching them on Optimizely

  • Delivering final design specs to Sr. Web Developer and assisting in design QA

Case Study

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